Lordan

Optimizing Machine Setup with Digital Training

Lordan, a global leader in industrial cooling solutions, manufactures advanced heat exchangers used in a wide range of industries. As their manufacturing equipment became more sophisticated, Lordan needed a scalable solution to train machine operators efficiently and accurately. Their goal was to reduce setup errors, speed up onboarding, and minimize machine downtime.
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Challenge

Lordan was struggling with their machine setup training process. They’d been relying on printed manuals and verbal instructions, which created inconsistencies in knowledge transfer, prolonged the onboarding of new operators, and increased the risk of costly mistakes. As their machinery grew more sophisticated, they urgently needed a standardized training solution that could scale. What they wanted was an intuitive digital tool that would improve accessibility and knowledge retention while reducing their dependence on in-person training sessions.

Solution

Amarel designed an interactive digital training program tailored specifically to Lordan’s machine setup procedures. The solution addressed the identified challenges through the following components:

Visual and Animated Content

Training modules featured clear visual instructions and animations that simplified complex procedures and improved operator comprehension.

Interactive Simulations

Real workplace scenarios allowed operators to practice machine setup tasks in a controlled, digital environment—enhancing both understanding and confidence.

Step-by-Step Digital Guidance

Operators received guided walkthroughs of key processes, ensuring consistency and reducing the chance of errors during setup.

Hands-On Learning Focus

The training emphasized active participation through engaging, practical content that replaced passive reading of static documentation.

Results

Following the implementation of Amarel’s digital training solution, Lordan experienced measurable improvements in operational efficiency and training effectiveness:
30
%
reduction in machine setup time
40
%
decrease in downtime during setup
50
%
reduction in setup errors
45
%
increase in knowledge retention compared to traditional training methods
90
%
of operators now trained using the digital platform for onboarding and refresher learning

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