Orbit Communication Systems

Standardizing Global System Installations with an Interactive Training Solution

Orbit Communication Systems, a global leader in airborne and maritime satellite communication technologies, needed to streamline and standardize training for its OCEAN system—a sophisticated satellite communication solution deployed across multiple regions and platforms. To address this, Orbit partnered with Amarel to transform its Installation and Operation Manual into a dynamic, scalable digital training experience.
Share

Challenge

As Orbit Communication Systems expanded the deployment of its OCEAN system worldwide, it faced growing complexity in delivering consistent training to technicians across regions. Instructor-led sessions varied by location, leading to inconsistent onboarding experiences. Technicians with different levels of experience often interpreted the technical documentation in conflicting ways, especially when relying on the system’s text-heavy installation manual. This made it difficult to ensure accurate, standardized installations in the field. To meet increasing global demand, Orbit needed a scalable, intuitive training solution that could be deployed quickly and used effectively by diverse teams in real-world environments.

Solution

Amarel developed a comprehensive, interactive e-learning course aligned with the actual workflows of the OCEAN system installation process. Key features included:

Step-by-step interactive modules

mirroring real-world tasks.

Media-Rich Learning

High-quality images, animations, and real installation videos were used to visually demonstrate procedures, making the content more accessible and easier to retain.

Hands-On Focus

Technicians followed interactive simulations and guided exercises aligned with the actual equipment, allowing them to practice decision-making and identify components in context.

Multilingual design

for global deployment.

Instructor support

to complement self-paced learning.

Results

The implementation of the digital course brought measurable operational improvements:
60
%
reduction in onboarding time for new technicians.
40
%
drop in support tickets related to installation tasks.
Increased global training consistency.
Higher engagement and knowledge retention among learners.
Easy scalability for future system updates.

Other Case Studies

Neural Guard Defense​

80% decrease in support calls for AI-powered security technology

Senseer

Multilingual technical documentation improves complex system deployment and operation

Improve user experience with better documentation

Partner with us to deliver clear, accurate and easy to use technical documentation for your equipment. Consider us an extension of your team.
Get a Quote
Book a Demo
Amarel
Facebook
Linkedin
  • © All Rights Reserved Amarel 2025

Thank You

Thanks for reaching out! 

We’ve got your info and a friendly representative will be in touch soon.
In the meantime, feel free to explore our website and learn more about our digital solutions and much more!.

Close Pop-up

Schedule a FREE consultation call

With our Digital Expert

Amarel
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.